Returns

INFO

If you have ordered wrong size garment or are not happy with your purchase for some other reason, you can return unwashed, unworn and unused items in their original condition within 30 days of purchase. You can chose a refund or a replacement item. The cost of return postage is at the customers expense and should a replacement be required additional shipping will be charged.

Please note that garments purchased on sale are non-refundable and non-exchangeable.

If you think you have received a faulty or incorrect item please contact us at info@cosyaussie.com.au and we will quickly assist you. The cost of return postage for faulty or incorrect items (not what was ordered) will be reimbursed by CosyAussie upon receipt and inspection of the return.

For exchange or refund, please download the RETURNS FORM (click on the “returns form” text), print and fill in accordingly. Then, please pack your completed returns form together with the items you’d like to return for refund and/or exchange and send them to our returns address.

RETURN ADDRESS

CosyAussie Returns
7 Origma Avenue
Hazelbrook
NSW 2779
Australia

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