Delivery

Delivery charges

Australia: $9.95
NZ $14.95
Rest of the world: $29.95

Free shipping on all Australian and International orders over $150

Currency Conversions

All prices listed on our site are charged to your credit/debit card in Australian dollars. The bank that issued your card determines the exact exchange rate that you will be charged.

Delivery times

We aim to process all orders within 48 hours.

All Australian orders are sent via Australia Post with usual delivery times of 2-5 business days. Delivery to Western Australia and Northern Territory can be in transit for at least 7 days. International orders will usually take 2-5 business days*. Delays in delivery may occur during peak seasons i.e. Christmas and are out of our control. You will be notified via email once your order has shipped and tracking details will be sent to you.

*Business days are Monday to Friday (excluding public holidays). 

If you ever need anything shipped urgently or have a special note added to your parcel etc please contact us at info@cosyaussie.com.au and we will do whatever we can to assist you.

Duty & Taxes

Please note that taxes and duties may be charged for international orders and will not be calculated at the checkout. All applicable customs and import duties, fees, taxes and any other charges are the responsibility of the customer. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. For more information please contact your local customs office.

Customs authorities require by law that we state the value of your order directly on the package. Customs agents have the right to release or deny release of your package or, in rare cases, they may also delay your delivery.

In case you refuse additional fees payment, your package will be sent back to us and you will be refunded the cost of your order minus any extra shipping charges incurred by us from the shipping company.

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